Rental OS Data Deletion

To request access, correction or deletion of eligible personal information in Rental OS, contact info@apnprestigegroup.com.au from the email associated with your account. We may require identity and workspace-authority verification.

Rental OS is a property and tenancy record system. Property, lease, rent, payment, compliance, audit and dispute history may need to be retained or archived where destructive deletion would compromise legal obligations, accounting records, tenancy history, audit integrity or another person's legitimate records.

Where information belongs to an owner, agency, tenancy or shared workspace rather than solely to one user account, deletion may require the relevant workspace owner or authorised property manager to confirm the request.

Connected Open Banking or other service providers may hold data under their own retention obligations. Disconnecting a provider stops future authorised access but does not automatically erase records already retained by that provider or lawful Rental OS audit history.

We will assess the request and explain any information that is deleted, de-identified, archived or retained and the reason for any required retention.